Privacy Policy

This Privacy Policy explains how Digital Click Geeks LLC (“DCG,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information through digitalclickgeeksllc.com and our related business communications and services.

DCG provides paid advertising management, lead capture, CRM configuration, and supported customer follow-up services primarily for home-service businesses throughout the United States.

Depending on how you interact with us, we may collect:

• Your name, business name, email address, telephone number, and mailing address.
• Business information, advertising goals, service areas, and information provided during consultations.
• Information submitted through contact forms, appointment bookings, and onboarding questionnaires.
• Records of business communications, support requests, and appointments.
• Payment transaction details and billing records provided by payment processors. Payment card information is handled through authorized payment providers; DCG does not need to receive full card details directly.
• Website usage information, including IP address, device and browser information, referral sources, and cookie or tracking identifiers where applicable.

We may also process advertising and lead information on behalf of clients when providing contracted services.

We use information as appropriate to:

• Respond to inquiries and schedule consultations.
• Evaluate prospective client needs.
• Deliver advertising, lead management, CRM, and related services.
• Create and manage client accounts, campaigns, forms, and authorized follow-up workflows.
• Process payments and maintain billing records.
• Send transactional and service-related communications.
• Send promotional communications where permitted and subject to applicable consent and opt-out requirements.
• Measure Website performance and improve our marketing.
• Protect our systems, prevent misuse, and comply with applicable laws.

When DCG operates advertising campaigns, landing pages, lead forms, or CRM workflows for a business client, we may process information submitted by that client’s prospective customers.

This information may include names, telephone numbers, email addresses, service requests, appointment details, and communications history.

DCG generally processes this information to deliver services for the business client. The client may independently determine its own collection practices, notices, and lawful uses of that information.

Client lead data must be handled in accordance with the applicable service agreement, client instructions, relevant privacy laws, and platform requirements.

Our Website may use cookies and similar technologies to support Website functionality, understand visitor activity, measure advertising performance, and improve our marketing.

Depending on the technologies enabled, information may be collected or processed through services such as Google Analytics, Google Ads, Meta advertising technologies, and GoHighLevel.

These technologies may collect information such as IP addresses, device and browser information, pages visited, referral sources, and advertising or analytics identifiers.

Visitors may manage certain cookie preferences through their browser settings and any privacy controls made available on our Website.

Where required by applicable law, Digital Click Geeks LLC will provide appropriate notices, consent mechanisms, or opt-out choices for applicable tracking and advertising activities.

Third-party providers may process information according to their respective privacy policies.

We may share information with vendors that help us operate our business, including:

• Website hosting and CRM providers.
• Advertising and analytics platforms.
• Payment processors.
• Email, telephone, and messaging service providers.
• Business operations, technical support, and security vendors.

Examples of platforms that may be used include Google, Meta, GoHighLevel, and Stripe.

We may also disclose information when required by law, to protect legal rights, or in connection with a lawful business transaction.

We do not sell or rent customer contact lists as a standalone product. Certain advertising disclosures may be classified as sharing or selling under some state privacy laws; any applicable opt-out rights will be honored as required by law.

We may send appointment confirmations, requested follow-up, onboarding information, billing notices, and service communications.

Promotional email and SMS communications are subject to applicable legal requirements and the consent choices provided at collection.

Where applicable, recipients may unsubscribe from marketing emails using the unsubscribe link and may opt out of text messages by replying STOP.

Consent to marketing communications is not a condition of purchasing services unless a particular communication is necessary to provide a specifically requested service.

Message and data rates may apply to SMS communications.

We use reasonable administrative, technical, and organizational measures intended to protect personal information.

These may include encrypted connections, access controls, account permissions, and reputable third-party service providers.

No internet-based system can be guaranteed completely secure.

If a security incident occurs, we will investigate and provide legally required notifications.

We retain information for as long as reasonably necessary to provide services, maintain business and financial records, resolve disputes, meet legal obligations, and protect legitimate business interests.

Retention periods may vary according to the information involved, the client agreement, provider requirements, and applicable law.

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or information about certain uses and disclosures of your personal information.

You may also have rights to opt out of certain advertising-related disclosures or uses.

To submit a privacy request, contact bryan@digitalclickgeeksllc.com.

We may need to verify your identity before fulfilling a request and may retain information where legally permitted or required.

If your request concerns information collected by one of our business clients, we may direct you to that business or assist it in responding.

Our Website and services may link to or integrate with third-party platforms.

Their collection and processing practices are governed by their own privacy policies.

Users who authorize third-party account connections may manage or revoke access through the applicable provider’s account settings.

Our Website and services are intended primarily for businesses and adults.

We do not knowingly collect personal information directly from children under 13 through our Website. If we learn that such information was collected improperly, we will take appropriate steps consistent with applicable law.

Our business operates in the United States. Information may be processed by service providers in locations permitted under their applicable terms and legal requirements.

Visitors outside the United States should be aware that privacy laws may differ by jurisdiction.

We may revise this Privacy Policy as our services, technology, and legal obligations change.

The current version will be published on our Website with its updated date. Where required, we will provide additional notice of material changes.